Daniella Hickling has worked in the fields of Education and Student Support at both the secondary and tertiary levels since graduating from the University of the West Indies, Mona Campus with a Bachelor of Arts degree in Spanish in 1996. Ms. Hickling also holds a Master of Arts in Teaching Degree in Bilingual Education and a teaching credential in Spanish and French with Bilingual, Cross-Cultural, Language and Academic Development (BCLAD) certification from the University of San Diego.
Ms. Hickling transitioned from a career as a high school teacher in both Jamaica and Florida to that of Human Services Counsellor for the TRiO Upward Bound Program at Florida State University. Later, she became a Director of the TRiO Student Support Services Program at the University of San Diego where she designed and implemented student engagement and support strategies with students from a variety of backgrounds: low income, first-generation to college and those with disabilities. In July 2008, Ms. Hickling returned to Jamaica to contribute to the development of support services for students across the Caribbean as the Assistant Registrar, Student Support at The University of the West Indies, Open Campus.
In November 2015, Ms. Hickling joined the Ross University School of Veterinary Medicine as University Registrar. She truly believes that policies, processes and practices keep the “student-as-center,” and that advocacy and academic, cultural and personal support are key in allowing students to hone the skills necessary to achieve academic success. With as holistic approach she has been able to reposition student-specific administrative processes to allow students to enjoy a seamless educational experience, encourage the development of student relations, and enhance the retention and successful graduation of students.